Thailand jobs
MICE Executive | Thailand
About the role
This challenging role within our expanding MICE team in Bangkok involves working towards achieving outstanding customer service. This includes managing client information, quotations, operations and administrative matters for MICE-related RFP’s. The purpose of this role is to handle often complex quotations and ensure that all details are confirmed with all suppliers in an efficient and highly accurate manner. The successful candidate will become part of a dynamic team of travel professionals based in our Bangkok head office.
Responsibilities
- Assist and support the MICE Manager and other colleagues in preparing quotations, itineraries and reservations including creating programmes, suggesting new ideas and offering prices to clients;
- Negotiate MICE services in line with the requirements of the customer;
- Foster good relationship with hotels/suppliers;
- Perform appropriate follow-up, including upselling additional services;
- Carry out all accounting procedures for confirmed files, including issuing invoices to clients and following up with the accounting department regarding payments for each booking;
- Research and develop new products, venues and MICE-related services;
- Update backend information of venues, suppliers, accommodation and other services related to the MICE industry;
- Prepare pre-event inspection trips for project managers;
- Work closely with colleagues from other departments and offices within the Asian Trails Thailand head office for any related tasks and services;
- Other tasks as assigned by the head of the department.
Qualifications
- Bachelor’s degree in the hospitality and tourism industry;
- Minimum 1 year experience in a travel & tourism company is an advantage, however freshly graduated candidates with appropriate MICE mentality will also be considered;
- Communication skills and excellent command in Thai and English language is essential (writing, reading, speaking and understanding);
- Excellent command of Microsoft Office applications (Excel, Word, PowerPoint, Outlook) and excellent computing skills;
- Knowledge of Thailand and its destinations is a must, particularly from a MICE perspective;
- Able to work under pressure, meet tight deadlines and work flexible hours during peak moments;
- Willing to travel for work and spend time outside the office when required;
- Interpersonal skills, ability to work as part of a team in a gentle and helpful manner;
- Hardworking and friendly, service-minded attitude with a sense of discretion;
- Candidates must be detail-oriented and possess good negotiation skills;
- A “Can Do” attitude, positive mindset and creative thinking is an asset.
- This position is only open for Thai nationals
How to apply
Submit your CV and cover letter via the link below. Please note that only shortlisted candidates will be contacted.
For more details or about the role or how to apply, contact our HR team at: recruit@asiantrails.org
