The Inbound Representative will help to liaise with our international guests, including Spanish, German and other language-speaking clients in the South Thailand area. The successful candidate will be required to visit the clients at their hotels or in the destination to share all important information and ensure the clients have a comfortable stay. This role is based in our South Thailand branch.

• Visit clients, groups and VIP guests at their hotels in Phuket;
• Handle any urgent situations as they arise, such as last minute bookings, arranging transfers, confirming flight and hotel details etc.;
• Coordinate and confirm all information between Inbound Booking Staff and the Operations Team, such as itineraries, amendments, pick up times, transfers etc.;
• Assist with resolving complaints together with branch offices in Thailand;
• Translate documents, support the work of colleagues in our Regional Office and perform office duties as requested by the Manager;
• Promote Asian Trails’ products, excursions/tours and optional sales in destination;
• This role reports directly to South Branch Manager.

• Diploma or above in Tourism Management or related disciplines;
• Good geographical knowledge of key tourist destinations within South-East Asia;
• Must be service-minded and driven;
• Fluent in written and spoken English, Spanish and German – other languages are an advantage;
• Good customer service background;
• Confident, friendly, outgoing and approachable;
• Good problem solver with the ability to use initiative;
• Able to work independently as well as part of a team;
• Highly proficient in PC skills such as Word, Excel, PowerPoint.

Submit your CV and cover letter via the link below. Please note that only shortlisted candidates will be contacted.

For more details or about the role or how to apply, contact our HR team at: recruit@asiantrails.org

This challenging role within our expanding MICE team in Bangkok involves working towards achieving outstanding customer service. This includes managing client information, quotations, operations and administrative matters for MICE-related RFP’s. The purpose of this role is to handle often complex quotations and ensure that all details are confirmed with all suppliers in an efficient and highly accurate manner. The successful candidate will become part of a dynamic team of travel professionals based in our Bangkok head office.

• Assist and support the MICE Manager and other colleagues in preparing quotations, itineraries and reservations including creating programmes, suggesting new ideas and offering prices to clients;
• Negotiate MICE services in line with the requirements of the customer;
• Foster good relationship with hotels/suppliers;
• Perform appropriate follow-up, including upselling additional services;
• Carry out all accounting procedures for confirmed files, including issuing invoices to clients and following up with the accounting department regarding payments for each booking;
• Research and develop new products, venues and MICE-related services;
• Update backend information of venues, suppliers, accommodation and other services related to the MICE industry;
• Prepare pre-event inspection trips for project managers;
• Work closely with colleagues from other departments and offices within the Asian Trails Thailand head office for any related tasks and services;
• Other tasks as assigned by the head of the department.

• Bachelor’s degree in the hospitality and tourism industry;
• Minimum 1 year experience in a travel & tourism company is an advantage, however freshly graduated candidates with appropriate MICE mentality will also be considered;
• Communication skills and excellent command in Thai and English language is essential (writing, reading, speaking and understanding);
• Excellent command of Microsoft Office applications (Excel, Word, PowerPoint, Outlook) and excellent computing skills;
• Knowledge of Thailand and its destinations is a must, particularly from a MICE perspective;
• Able to work under pressure, meet tight deadlines and work flexible hours during peak moments;
• Willing to travel for work and spend time outside the office when required;
• Interpersonal skills, ability to work as part of  a team in a gentle and helpful manner;
• Hardworking and friendly, service-minded attitude with a sense of discretion;
• Candidates must be detail-oriented and possess good negotiation skills;
• A “Can Do” attitude, positive mindset and creative thinking is an asset.
• This position is only open for Thai nationals

Submit your CV and cover letter via the link below. Please note that only shortlisted candidates will be contacted.

For more details or about the role or how to apply, contact our HR team at: recruit@asiantrails.org

The key objective of Asian Trails’ Contract Manager is to establish, manage and optimise relationships with hotels. The successful candidate will improve the company’s current portfolio, focusing on key hotels and local chains to consolidate and strengthen Asian Trails’ reputation as the country’s top DMC in the online/offline business environment. This role focuses on performance, market opportunities and industry trends. Daily activities involve efficient and proactive yielding, establishing and developing long-term partnerships, strategic planning and contracting of the assigned portfolio.

• Negotiate new contracts and re-negotiate existing agreements at the best commercial terms possible;
• Negotiate and secure special deals and offers in alignment with regular marketing activities;
• Evaluate market trends and competitor activity; provide analysis and recommendations to management;
• Monitor the performance of each supplier to ensure competitiveness and availability;
• Assist with the delivery of KPIs and strategic targets;
• Coordinate with management on strategic planning and objectives;
• Lead relations with top local and selected regional partners;
• Apply best practice approach for negotiating and contracting;
• Assist in resolving major complaints from our suppliers and negotiate the most suitable solution to maintain good relationships;
• Establish strong inter-departmental relationships with Sales and Finance.

• Minimum 5 years’ experience in the travel industry;
• Solid experience in negotiating agreements and conditions with suppliers;
• Solid experience and commercial knowledge of the travel and hospitality industries, including key competitors, industry issues and related technology;
• Proven ability to build strong internal and external relationships with individuals and partners using an open and consultative approach;
• Experience and proven ability in delivering results in a fast-paced environment;
• Strong communication skills with fluency in English (spoken & written);
• Numerical and analytical skills and attention to detail, particularly in yielding, contracting, distribution and sales reports;
• Strong negotiation skills written, spoken and face to face;
• Ability to work independently as well as part of the team;
• Able to travel locally and work flexible hours.

Submit your CV and cover letter via the link below. Please note that only shortlisted candidates will be contacted.

For more details or about the role or how to apply, contact our HR team at: recruit@asiantrails.org

The General Accountant assists the Controller to coordinate, administer and process accounting and financial reports for the bank. Day-to-day activities involving the banks’ general accounting systems include calculating, posting and verifying financial data for use in internal and external reporting and maintaining statistical records. The successful candidate will work with the Controller in developing policies, procedures, and objectives.

• Assist the Bank Controller to maintain internal safeguards for revenue receipts, costs, team and organisational budgets and actual expenditures;
• Assist the Bank Controller in establishing (in coordination with the Head of Finance) financial and operating benchmarks, budgets, programme monitoring and reporting standards on biweekly, monthly and annual basis.
• Assist the Bank Controller to implement consistent accounting policies, practices and procedures across all programmes, adhering to national and local legal standards while remaining knowledgeable of proposed legislation;
• Ensure accounting practices are in compliance with legal guidelines;
• Reconcile accounts.

• Bachelor’s degree in accounting or related field;
• 2-3 years’ work experience in accounting;
• Ability to communicate well in English (oral and written) will be advantagous;
• General knowledge of accounting standards and tax regulations;
• Timely month-end closing and submission of reports;
• Good analytical and communication skills;
• Ability to work as part of a team;
• Honest and reliable.

Submit your CV and cover letter via the link below. Please note that only shortlisted candidates will be contacted.

For more details or about the role or how to apply, contact our HR team at: recruit@asiantrails.org

The Accounts Receivable Officer is responsible for the company’s finance and accounting activities. This includes coordinating with internal departments and external service providers to achieve timely and accurate processing of accounts receivables. Tasks include preparing invoices and payment reports, weekly bank transfers and other assigned duties.

• Compile accounts receivable invoices;
• File invoices and separate by agency code for attached receipt vouchers;
• Run and file invoices for reference (for auditors and Revenue Department);
• Prepare documents for updating in PAXY;
• Summarise and sort invoices by type of tax for attached receipt vouchers;
• Collect cash and issue receipts and tax invoices;
• Enter petty cash payment in the system;
• Output VAT reconciliation;
• Other duties as assigned.

• Bachelor’s degree in finance / accounting; new graduates are welcome;
• Accounting training & certifications;
• Up to date on taxation;
• Minimum 1 year experience in this position;
• Able to use accounting software and Microsoft Office applications;
• Be able to complete month-end closing and report submissions in a timely manner;
• Good analytical and communication skills;
• Ability to work as part of a team;
• Honest and reliable.

Submit your CV and cover letter via the link below. Please note that only shortlisted candidates will be contacted.

For more details or about the role or how to apply, contact our HR team at: recruit@asiantrails.org

The role of the Non-Accommodation Product Specialist at Asian Trails Thailand oversees the maintenance of a specific product portfolio. This includes cost calculation, price negotiations and controlling net costs with local suppliers in Thailand. The Product Specialist is responsible for keeping his/her own product portfolio up to date and carrying out constant research on tourism industry services. The successful candidate will work independently to conduct benchmarking, create new products and present them to the Non-Accommodation Manager and Sales Department.

• Supervise and own a specific product list (activities, transfers and/or tour packages) and carrying out the contracting process with related local suppliers;
• Implement, actualise, code and maintain Asian Trails’ tariffs;
• Take care of standard tariffs cost control and actualisation, including product templates;
• Conduct regular market and competitor research (benchmarking) for the development of new products;
• Be responsible for product creation/development in coordination with the Sourcing Team;
• Assist the Non-Accommodation Product Manager in contracting and negotiating with new or existing suppliers;
• Regularly report updates and progress to the Non-Accommodation Manager;
• Ensure the correct implementation of Asian Trails’ sustainability guidelines.

• Minimum 2 years’ experience in a similar position in the travel industry;
• Good knowledge of Thailand’s travel products;
• Thai language is essential with proficient level of English, both oral and written;
• Good written and verbal communication, presentation, cooperation and interpersonal skills;
• Excellent command of Microsoft Office, particularly Excel and Word;
• Able to work independently as well as part of a team;
• Experience in negotiating agreements and conditions with local suppliers;
• Able to handle multiple projects and effectively manage different timelines;
• Able to travel locally and work flexible hours;
• A “Can Do” attitude, positive mindset and creative thinking is an asset.

Submit your CV and cover letter via the link below. Please note that only shortlisted candidates will be contacted.

For more details or about the role or how to apply, contact our HR team at: recruit@asiantrails.org

The role of the Inbound Manager for French markets is integral in the development of new collaborative efforts and maintaining internal procedures within our office in Thailand. The successful candidate will actively participate in developing and growing our business in French-speaking markets alongside a dynamic team. Based in Bangkok, the ideal, French-speaking candidate will become a part of a great team of travel professionals.

• Liaising with customers to understand and anticipate requirements;
• Develop business relationships with key accounts and find solutions to increase business opportunities;
• Work with different departments and their respective managers with a focus on product development, operations, quality control measures and customer relations;
• Lead the team by example whilst driving and growing business in French-speaking markets in terms of sales and margins;
• Create training and quality management roles in accordance with the company’s structure;
• Create and maintain an inspiring team environment with an open communication culture where clear goals are set, tasks are delegated with clear guidelines and deadlines and provide team members receive constant coaching and development;
• Work closely with our sourcing team while maintaining excellent supplier relationships and negotiating the best possible ad-hoc rates;
• Promote Asian Trails’ technology and drive both internal and external adoption;
• Design and host/coordinate inspection trips for agent familiarisation, generate new business ideas in coordination with the product development team and conduct regular training with the team;
• Be the “French Ambassador” of Asian Trails Thailand during trade shows, industry-related events and sales calls;
• Set up various plans and reports based on business development and internal communication strategies;
• Follow up payment for non-credit agents/overdue credit and make sure all payments are received within the given deadline;
• Ensure that all relevant data is uploaded to the Asian Trails’ administration system and understand the overall concept;
• Report to the executive management on a regular basis.

• Bachelor’s degree in tourism; a university degree preferred;
• Minimum 5 years’ experience in a management position in the tourism industry is a prerequisite;
• Native speaking/fluent command of verbal and written French and English is essential; other languages are a plus;
• Working experience in the travel & tourism industry in Thailand is a must;
• Good command of Microsoft Office applications and excellent computing skills;
• Open for some travel within Thailand and abroad;
• Have capability in developing standards, quality management, coordination and coaching techniques;
• Able to work under pressure, meet tight deadlines and work flexible hours during peak season;
• A “Can Do” attitude, positive mindset and creative thinking;
• A strong sense of responsibility and the ability to prioritise and organise are preferred skill sets to fill this role;
• Working under pressure is to be expected;
• This position is available for foreigners, preferably native French-speaking.

Submit your CV and cover letter via the link below. Please note that only shortlisted candidates will be contacted.

For more details or about the role or how to apply, contact our HR team at: recruit@asiantrails.org

The Tour Administrator at Asian Trails Thailand takes care of the complete reservation process, including receiving requests from travel agents abroad, preparing offers and quotations and timely follow-up and booking for all services with our branch offices, hotels and suppliers in Thailand or South-East Asia. The candidate will be responsible for issuing vouchers to hotels and other suppliers as well as the invoicing and payment collection process.

• Communicate with the overseas travel agencies and tour operators;
• Prepare itineraries and quotations;
• Send reservation requests to hotels and land service providers in Thailand;
• Follow up on programmes that have been sent;
• Prepare yearly Master File for some agencies, ensuring that all relevant data is uploaded in Asian Trails’ administration system;
• Promote the use of Asian Trails’ B2B system;
• Coordinate with the operations department within our offices for booking land services;
• Negotiate reservations with suppliers and hoteliers;
• Follow up on payments with customers;
• General administration tasks;
• Work closely with colleagues from other departments and offices within the Asian Trails Group.

• Bachelor’s degree in hospitality;
• Minimum 2 years’ experience in a travel & tourism company;
• Good command of English (both verbal and written) is essential; knowledge of Arabic is a plus;
• Knowledge of Thailand and other South-East Asian destinations is an advantage;
• Work experience in the travel and tourism industry in Thailand is a must;
• Good command of Microsoft Office (World, Excel, Outlook) applications and excellent computing skills;
• Able to work under pressure, meet tight deadlines and work flexible hours during peak season;
• A “Can Do” attitude, positive thinking and creative thinking is an asset;
• This position is open for Thai nationals only.

Submit your CV and cover letter via the link below. Please note that only shortlisted candidates will be contacted.

For more details or about the role or how to apply, contact our HR team at: recruit@asiantrails.org

The role of the Inbound Manager for Indian markets is integral in the development of new collaborative efforts and maintaining internal procedures within our office in Thailand. The successful candidate will actively participate in developing and growing our business in Indian-speaking markets alongside a dynamic team. Based in Bangkok, the ideal, Indian-speaking candidate will become a part of a great team of travel professionals.

• Liaising with customers to understand and anticipate requirements;
• Develop business relationships with key accounts and find solutions to increase business opportunities;
• Work with different departments and their respective managers with a focus on product development, operations, quality control measures and customer relations;
• Lead the team by example whilst driving and growing business in the Indian market in terms of sales and margins;
• Create training and quality management roles in accordance with the company’s structure;
• Create and maintain an inspiring team environment with an open communication culture where clear goals are set, tasks are delegated with clear guidelines and deadlines and provide team members receive constant coaching and development;
• Work closely with our sourcing team while maintaining excellent supplier relationships and negotiating the best possible ad-hoc rates;
• Promote Asian Trails’ technology and drive both internal and external adoption;
• Design and host/coordinate inspection trips for agent familiarisation, generate new business ideas in coordination with the product development team and conduct regular training with the team;
• Set up various plans and reports based on business development and internal communication strategies;
• Follow up payment for non-credit agents/overdue credit and make sure all payments are received within the given deadline;
• Ensure that all relevant data is uploaded to the Asian Trails’ administration system and understand the overall concept;
• Report to the executive management on a regular basis.

• Bachelor’s degree in tourism; a university degree preferred;
• Minimum 5 years’ experience in a management position in the tourism industry is a prerequisite;
• Native speaking/fluent command of verbal and written Hindi and English is essential; other languages are a plus;
• Working experience in the travel & tourism industry in Thailand is a must;
• Good command of Microsoft Office applications and excellent computing skills;
• Open for some travel within Thailand and abroad;
• Have capability in developing standards, quality management, coordination and coaching techniques;
• Able to work under pressure, meet tight deadlines and work flexible hours during peak season;
• A “Can Do” attitude, positive mindset and creative thinking;
• A strong sense of responsibility and the ability to prioritise and organise are preferred skill sets to fill this role;
• Working under pressure is to be expected;
• This position is available for foreigners, preferably native Indian-speaking.

Submit your CV and cover letter via the link below. Please note that only shortlisted candidates will be contacted.

For more details or about the role or how to apply, contact our HR team at: recruit@asiantrails.org

This important role within the Indian Subcontinent team at Asian Trails Thailand takes care of the complete reservation process, including receiving requests from travel agents abroad, preparing offers and quotations and timely follow-up and booking for all services with our branch offices, hotels and suppliers in Thailand. The candidate will be responsible for issuing vouchers to hotels and other suppliers as well as the invoicing and payment collection process.

• Communicate with the overseas travel agencies and tour operators;
• Prepare itineraries and quotations;
• Send reservation requests to hotels and land service providers in Thailand;
• Follow up on programmes that have been sent;
• Ensure all relevant data is uploaded to Asian Trails’ administration system;
• Promote the use of Asian Trails’ B2B system;
• Coordinate with the operations department within our offices for booking land services;
• Follow up on payments with customers;
• General administration tasks;
• Work closely with colleagues from other departments and offices within the Asian Trails Group;
• Be responsible for reservations and contracting activities with suppliers and hoteliers;
• Attend out of office meetings with customers to handle events, special requests and other tasks as outlined by the Business Development Manager Indian Subcontinent (when required).

• Bachelor’s degree in hospitality;
• Minimum 2 years’ experience in a travel & tourism company;
• Good command of English (both verbal and written) is essential; ability to speak and understand Hindi language is definitely seen as an advantage;
• Experience with FIT and GIT/series bookings is a prerequisite;
• Experience with Destination Management software is an advantage;
• Excellent command of Microsoft Office (World, Excel, Outlook) applications and computing skills;
• Able to work under pressure, meet tight deadlines and work flexible hours during peak season;
• A “Can Do” attitude, positive thinking and creative thinking is an asset;
• This position is open for Thai nationals only.

Submit your CV and cover letter via the link below. Please note that only shortlisted candidates will be contacted.

For more details or about the role or how to apply, contact our HR team at: recruit@asiantrails.org